My TransferRIP crashes as soon as I go to step 3 of the software.

Delete the content of your temporary files folder.

You can use the programme “cleanmgr” by typing it in the search of Windows start menu. It is installed on every PC.

Restart your computer and reload your job.

If it is still not working, make sure that your temporary files folder is directly on your Hard Drive (usually C: ). Such crashes may occur due to long folder paths. Please turn off all Anti-Virus and System Boost Software which may be running in the background.

If it still doesn’t work, you must turn on the background services:

• Right click on “Computer”
• Select the last option
• Click on the right side on advanced system settings
• Go to the visual effects
• Change to the middle tab and change the button to background services.
• Restart the computer and load the job again.

After these steps are complete, TransferRIP will work.