--- title: PolyPrint | Help Centre description: TexJet range of DTG printers and pre-treatment machines --- [Skip to content](https://help.amayauk.com/polyprint#main-content) [Submit a ticket](https://help.amayauk.com/kb-tickets/new) [![Amaya New Logo White](https://help.amayauk.com/hs-fs/hubfs/Amaya%20New%20Logo%20White.png?width=270&height=120&name=Amaya%20New%20Logo%20White.png)](https://www.amayauk.com/) Open main navigation Close main navigation - [Submit a ticket](https://help.amayauk.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.amayauk.com/) 2. [PolyPrint](https://help.amayauk.com/polyprint) # PolyPrint TexJet range of DTG printers and pre-treatment machines ## TexJet echo2 - [TexJet Echo 2 Unboxing & Installation](https://help.amayauk.com/texjet-echo-2-unboxing-installation) - [TexJet Echo 2 Installation, training & warranty documentation](https://help.amayauk.com/texjet-echo2-installation-training-warranty-documentation) - [TexJet Echo 2 Printhead Control Panel](https://help.amayauk.com/echo2-printhead-control-panel) - [TexJet Echo 2 Platen Control Panel](https://help.amayauk.com/texjet-echo-2-platen-control-panel-explanation) - [TexJet Echo 2 Available Platen options](https://help.amayauk.com/echo2-available-platen-options) - [TexJet Echo 2 Wake Up Procedure](https://help.amayauk.com/wake-up-procedure) - [TexJet Echo 2 Check Ink Expiry Dates](https://help.amayauk.com/texjet-echo-2-check-ink-expiry-dates) - [TexJet Echo 2 Check the Maintenance Cartridge Level and reset if necessary](https://help.amayauk.com/check-the-maintenance-cartridge-level-and-reset-if-necessary) - [TexJet Echo 2 Perform Head Clean](https://help.amayauk.com/perform-head-clean) - [TexJet Echo 2 Printing a Nozzle Check](https://help.amayauk.com/print-nozzle-check) - [TexJet Echo 2 Auto Height Adjustment Feature & Why it is important](https://help.amayauk.com/echo2-auto-height-adjustment-feature) - [TexJet Echo 2 Daily Maintenance Before Printing](https://help.amayauk.com/daily-maintenance-before-printing) - [TexJet Echo 2 Daily Maintenance After Printing](https://help.amayauk.com/daily-maintenance-after-printing) - [TexJet Echo 2 Weekend Maintenance After Printing](https://help.amayauk.com/weekend-maintenance) - [TexJet Echo 2 Monthly Maintenance](https://help.amayauk.com/monthly-maintenance) - [TexJet Echo 2 Six Monthly Maintenance](https://help.amayauk.com/six-monthly-maintenance) - [TexJet Echo 2 Periodic Maintenance](https://help.amayauk.com/periodic-maintenance) - [TexJet Echo 2 Long Inactivity Maintenance](https://help.amayauk.com/long-inactivity-maintenance-1) - [TexJet Echo 2 Ink Maintenance](https://help.amayauk.com/texjet-echo-2-ink-maintenance) - [How to perform an Ink Charge on an Echo2](https://help.amayauk.com/how-to-perform-an-ink-charge-on-echo2) - [TexJet Echo 2 Cleaning the Capping Station](https://help.amayauk.com/cleaning-the-capping-station) - [TexJet Echo 2 Cleaning the Wiper Blade](https://help.amayauk.com/cleaning-the-wiper) - [TexJet Echo 2 Cleaning around the Printhead](https://help.amayauk.com/cleaning-around-the-print-head) - [TexJet Echo 2 Refilling the Ink Cartridges](https://help.amayauk.com/refilling-the-ink-cartridges) - [TexJet Echo 2 Replacing the Maintenance Cartridge](https://help.amayauk.com/replacing-the-maintenance-tank) - [TexJet Echo 2 Enabling Production Mode](https://help.amayauk.com/texjet-echo-2-enabling-production-mode) - [TexJet Echo 2 TIP Ink Curing & Pretreatment Heat Press Settings](https://help.amayauk.com/texjet-echo-2-tip-ink-curing-pretreatment-heat-press-settings) - [TexJet Echo 2 Guide to using Pretreatment](https://help.amayauk.com/texjet-echo-2-guide-to-using-pretreatment) - [TexJet Echo 2 How to apply Pretreatment Manually](https://help.amayauk.com/texjet-echo-2-how-to-apply-pretreatment-manually) - [TexJet Inks: How to swap from the current DuPont Ink set to the new TIP A Ink set](https://help.amayauk.com/texjet-inks-how-to-swap-from-the-current-ink-set-to-the-new) - [TexJet Inks: How to swap from the current TIP Ink set to the new TIP A Ink set](https://help.amayauk.com/texjet-inks-how-to-swap-from-the-current-tip-ink-set-to-the-tip-a-ink-set) - [How do I register to receive my free set of TIP A TexJet Inks?](https://help.amayauk.com/how-do-i-register-to-receive-my-free-set-of-ink) - [Digital Factory Apparel v10 Polyprint Edition: How to install the drivers for TexJet TIP A Inks](https://help.amayauk.com/digital-factory-apparel-v10-polyprint-edition-how-to-install-the-drivers-for-texjet-inks) - [Recommended environment conditions for your TexJet DTG printer](https://help.amayauk.com/recommended-environment-conditions-for-your-texjet-dtg-printer) See less ▼ ## TexJet shortee2 - [Texjet Shortee2 Unboxing & Installation](https://help.amayauk.com/texjet-shortee2-unboxing-installation) - [Texjet Shortee2 Installation, Training & Warranty documentation](https://help.amayauk.com/texjet-shortee2-installation-training-warranty-documentation) - [Texjet Shortee2 Printhead control panel](https://help.amayauk.com/texjet-shortee2-printhead-control-panel) - [Texjet Shortee2: Platen control panel](https://help.amayauk.com/texjet-shortee2-platen-control-panel) - [Texjet Shortee2 Available platen options](https://help.amayauk.com/texjet-shortee2-available-platen-options) - [Texjet Shortee2 wake up procedure](https://help.amayauk.com/texjet-shortee2-wake-up-procedure) - [Texjet Shortee2 auto height adjustment feature](https://help.amayauk.com/texjet-shortee2-auto-height-adjustment-feature) - [TexJet Shortee2 Daily maintenance](https://help.amayauk.com/texjet-shortee2-daily-maintenance) - [TexJet Shortee2 Monthly maintenance](https://help.amayauk.com/texjet-shortee2-monthly-maintenance) - [TexJet Shortee2 Inactivity maintenance](https://help.amayauk.com/texjet-shortee2-inactivity-maintenance) - [TexJet Shortee2 flushing procedure](https://help.amayauk.com/texjet-flushing-procedure-1) - [Texjet Shortee2 photoshop actions](https://help.amayauk.com/texjet-shortee2-photoshop-actions) - [Texjet Shortee2 Test print file for error reporting](https://help.amayauk.com/test-print-file-for-error-reporting-1) See less ▼ ## TexJet Plus - [Texjet Plus & Advanced: Windows 7 Epson Drive](https://help.amayauk.com/texjet-plus-advanced-windows-7-epson-drive) - [Texjet Plus & Advanced Tools: Firmware Update Files](https://help.amayauk.com/texjet-plus-advanced-tools-firmware-update-files) - [TexJet plus flushing procedure](https://help.amayauk.com/texjet-plus-flushing-procedure) - [TexJet Plus photoshop actions](https://help.amayauk.com/texjet-plus-photoshop-actions) - [TexJet Plus test print file for error reporting](https://help.amayauk.com/texjet-plus-test-print-file-for-error-reporting) ## TexJet shortee - [Texjet Shortee: Printer driver Windows 8 Epson Driver](https://help.amayauk.com/texjet-shortee-printer-driver-windows-8-epson-driver) - [Texjet Shortee: Printer driver Windows XP Epson Driver](https://help.amayauk.com/texjet-shortee-printer-driver-windows-xp-epson-driver) - [TexJet Shortee flushing procedure](https://help.amayauk.com/texjet-shortee-flushing-procedure) - [Texjet Shortee manual pack](https://help.amayauk.com/texjet-shortee-manual-pack) - [Texjet Shortee Firmware Upgrade Files](https://help.amayauk.com/texjet-shortee-firmware-upgrade-files) - [Texjet Shortee: Printer driver Mac OS](https://help.amayauk.com/texjet-shortee-printer-driver-mac-os) - [Texjet Shortee: Printer driver Windows 7 Epson Driver](https://help.amayauk.com/texjet-shortee-printer-driver-windows-7-epson-driver) - [Texjet Shortee: Printer driver Windows Vista Epson Driver](https://help.amayauk.com/texjet-shortee-printer-driver-windows-vista-epson-driver) - [TexJet Shortee test print file for error reporting](https://help.amayauk.com/texjet-shortee-test-print-file-for-error-reporting) - [Texjet Shortee service tool – Printhead firmware upgrade](https://help.amayauk.com/texjet-shortee-service-tool-printhead-firmware-upgrade) - [TexJet Shortee Photoshop Actions](https://help.amayauk.com/texjet-shortee-photoshop-actions) - [Texjet Shortee: Epson firmware updater for new print head](https://help.amayauk.com/texjet-shortee-epson-firmware-updater-for-new-print-head) See less ▼ ## TexJet echo - [Texjet Echo Tools: CPU firmware files](https://help.amayauk.com/texjet-echo-tools-cpu-firmware-files) - [Texjet Echo & More: Windows XP Epson Driver](https://help.amayauk.com/texjet-echo-more-windows-xp-epson-driver) - [TexJet Echo Flushing Procedure](https://help.amayauk.com/texjet-echo-flushing-procedure) - [Texjet Echo & more manual pack](https://help.amayauk.com/texjet-echo-more-manual-pack) - [Texjet Echo & More Tools: Epson firmware updater for new print heads](https://help.amayauk.com/texjet-echo-more-tools-epson-firmware-updater-for-new-print-heads) - [Texjet Echo & More: Mac OS 10.11 El Capitan](https://help.amayauk.com/texjet-echo-more-mac-os-10.11-el-capitan) - [Texjet Echo & More: Windows 8 Epson Driver](https://help.amayauk.com/texjet-echo-more-windows-8-epson-driver) - [Texjet Echo & More: Windows 7 Epson Driver](https://help.amayauk.com/texjet-echo-more-windows-7-epson-driver) - [TexJet Echo photoshop actions](https://help.amayauk.com/texjet-echo-photoshop-actions) See less ▼ ## RIP software - [Texjet RIP Software 3281 (Mac)](https://help.amayauk.com/texjet-rip-software-3281mac) - [Texjet RIP Software V7 3281 (64bit)](https://help.amayauk.com/texjet-rip-software-v7-3281-64bit) - [Texjet R Software V7 1162 (32bit)](https://help.amayauk.com/textjet-rip-software-v7-1162-32bit) - [How to get the latest updates in Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/how-to-get-the-latest-updates-in-digital-factory-apparel-polyprint-edition-v10) - [Texjet Rip Software V7 3281 (32bit)](https://help.amayauk.com/texjet-rip-software-v7-3281-32bit) - [Texjet RIP Software V6.6.2G](https://help.amayauk.com/texjet-rip-software-v6.6.2g) - [Highlight White Feature in Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/cadlink-digital-factory-10.08.224) - [Texjet RIP Software V6.6.4](https://help.amayauk.com/textjet-rip-software-v6.6.4) - [Available Print Queue Tabs on Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/available-print-queue-tabs-on-digital-factory-apparel-polyprint-edition-v10) - [Available Print Modes on Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/available-print-modes-on-digital-factory-apparel-polyprint-edition-v10) - [How to use the Job Colour Replacement tool in Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/how-to-use-the-job-colour-replacement-tool-in-digital-factory-apparel-polyprint-edition-v10) - [Basic printing process with Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/basic-printing-process-with-digital-factory-apparel-polyprint-edition-v10) - [Fluid Mask: A powerful background removal tool on Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/fluid-mask-a-powerful-background-removal-tool-on-digital-factory-apparel-polyprint-edition-v10) - [How to get the best print quality using the features of Digital Factory Apparel Polyprint Edition v10](https://help.amayauk.com/how-to-get-the-best-print-quality-using-the-features-of-digital-factory-apparel-polyprint-edition-v10) - [How to print multiple images at once with Digital Factory Polyprint Edition v10](https://help.amayauk.com/how-to-print-multiple-images-at-once-with-digital-factory-polyprint-edition-v10) See less ▼ ## DTF Xpress - [DTF Xpress film placement](https://help.amayauk.com/dtf-xpress-film-placement) - [Digital factory: DTF printing guide](https://help.amayauk.com/digital-factory-dtf-printing-guide) - [DTF Xpress adhesive powder: application & activation](https://help.amayauk.com/dtf-xpress-adhesive-powder-application-activation) - [DTF print: Transfer the print to the garment](https://help.amayauk.com/dtf-print-transfer-the-print-to-the-garment) ## PreTreater Pro - [Pretreater Pro Unboxing & Installation](https://help.amayauk.com/pretreater-pro-unboxing-installation) - [PreTreater Pro - Daily wake up procedure](https://help.amayauk.com/pretreater-pro-daily-wake-up-procedure) - [PreTreater pro - Basic pretreating procedure](https://help.amayauk.com/pretreater-pro-basic-pretreating-procedure) - [Pretreater Pro - Daily shut down procedure](https://help.amayauk.com/pre) - [How to Select the Spray Area & Liquid Quantity](https://help.amayauk.com/how-to-select-the-spray-area-liquid-quantity) - [PreTreater Pro - How to Select a Tank](https://help.amayauk.com/pretreater-pro-how-to-select-a-tank) - [Pretreater Pro - Consumption computers](https://help.amayauk.com/pretreater-pro-) - [How to maintain the carriage filter on the PreTreater Pro](https://help.amayauk.com/how-to-maintain-the-carriage-filter-on-the-pretreater-pro) - [How to maintain the circulation filters on the PreTreater Pro](https://help.amayauk.com/how-to-maintain-the-circulation-filters) - [An overview of PreTreater-Pro maintenance procedures with Epson pre-treatment](https://help.amayauk.com/overview-of-pretreater-pro-maintenance-procedures-with-epson-pretreat) See less ▼ ## Troubleshooting - [I have blocked nozzles what is the procedure to try and fix this?](https://help.amayauk.com/i-have-blocked-nozzles-what-is-the-procedure-to-try-and-fix-this) - [I get a 1601 error on boot up of the machine?](https://help.amayauk.com/i-get-a-1601-error-on-boot-up-of-the-machine) - [I get the error code 1401 on boot up of the machine?](https://help.amayauk.com/i-get-the-error-code-1401-on-boot-up-of-the-machine) - [I get the error Service call 122?](https://help.amayauk.com/i-get-the-error-service-call-122) - [After you print the image the colour looks great, but after you fix it, the print looks dull?](https://help.amayauk.com/after-you-print-the-image-the-colour-looks-great-but-after-you-fix-it-the-print-looks-dull) - [You get the message on the head control panel “Maintenance cartridge cover is open”?](https://help.amayauk.com/you-get-the-message-on-the-head-control-panel-maintenance-cartridge-cover-is-open) - [The quality of the printed output is unacceptable when printing images.](https://help.amayauk.com/the-quality-of-the-printed-output-is-unacceptable-when-printing-images.-the-images-seem-soft-and-are-not-clean-and-sharp.-the-resolution-at-the-final-size-is-in-72dpi) - [Texjet videos](https://help.amayauk.com/texjet-videos) - [The print head is leaking ink and dripping ink all over the garments?](https://help.amayauk.com/the-print-head-is-leaking-ink-and-dripping-ink-all-over-the-garments) - [Service call 150C?](https://help.amayauk.com/service-call-150c) - [When sending a print command to the Texjet ECHO/MORE printer the print head moves like it is printing but no ink sprays out?](https://help.amayauk.com/when-sending-a-print-command-to-the-texjet-echo/more-printer-the-print-head-moves-like-it-is-printing-but-no-ink-sprays-out) - [TexJet Echo test print file for error reporting](https://help.amayauk.com/texjet-echo-test-print-file-for-error-reporting) - [The printed image is wiping off, washing out, fading badly or bleeding?](https://help.amayauk.com/the-printed-image-is-wiping-off-washing-out-fading-badly-or-bleeding) - [The printer is not responding to a print job?](https://help.amayauk.com/the-printer-is-not-responding-to-a-print-job) See less ▼ - [Epson](https://help.amayauk.com/epson#main-content) - [F2200 Operation Guides](https://help.amayauk.com/epson#f2200-operation-guides) - [F1000 Operation Guides](https://help.amayauk.com/epson#f1000-operation-guides) - [F3000 Operation Guides](https://help.amayauk.com/epson#f3000-operation-guides) - [G6000 Operation Guides](https://help.amayauk.com/epson#g6000-operation-guides) - [Melco](https://help.amayauk.com/melco#main-content) - [Troubleshooting](https://help.amayauk.com/melco#troubleshooting) - [EMT16X Training Videos](https://help.amayauk.com/melco#emt16x-training-videos) - [EMT16X](https://help.amayauk.com/melco#emt16x) - [EMT16 Plus](https://help.amayauk.com/melco#emt16-plus) - [Amaya XT](https://help.amayauk.com/melco#amaya-xt) - [Design Shop](https://help.amayauk.com/melco#design-shop) - [Amaya XTS](https://help.amayauk.com/melco#amaya-xts) - [Amaya non-XT](https://help.amayauk.com/melco#amaya-non-xt) - [FAQs](https://help.amayauk.com/melco#faqs) - [Software downloads](https://help.amayauk.com/melco#software-downloads) - [Summit](https://help.amayauk.com/melco#summit) - [Roland DG](https://help.amayauk.com/roland-dg#main-content) - [Print & cut](https://help.amayauk.com/roland-dg#print-cut) - [UV printers](https://help.amayauk.com/roland-dg#uv-printers) - [Roland TY-300 DTF Printer](https://help.amayauk.com/roland-dg#roland-ty-300-dtf-printer) - [Roland BN2-20/20A & BN2-30/30A Print & Cut](https://help.amayauk.com/roland-dg#roland-bn2-20-20a-bn2-30-30a-print-cut) - [Roland TrueVIS Printers](https://help.amayauk.com/roland-dg#roland-truevis-printers) - [Roland BD-8 & BD-12 UV Printers](https://help.amayauk.com/roland-dg#roland-bd-8-bd-12-uv-printers) - [Roland MO-180 & MO-240 UV Printers](https://help.amayauk.com/roland-dg#roland-mo-180-mo-240-uv-printers) - [Roland BY-20 DTF Printer](https://help.amayauk.com/roland-dg#roland-by-20-dtf-printer) - [Roland MG-300 & MG-640 UV, Print & Cut](https://help.amayauk.com/roland-dg#roland-mg-300-mg-640-uv-print-cut) - [Sabur](https://help.amayauk.com/sabur#main-content) - [Software](https://help.amayauk.com/sabur#software) - [Application](https://help.amayauk.com/sabur#application) - [Maintenance](https://help.amayauk.com/sabur#maintenance) - [White Toner Printers](https://help.amayauk.com/white-toner-printers#main-content) - [FAQ's](https://help.amayauk.com/white-toner-printers#faqs) - [Pro8432WT](https://help.amayauk.com/white-toner-printers#pro8432wt) - [ProRIP Essentials](https://help.amayauk.com/white-toner-printers#prorip-essentials) - [Forever](https://help.amayauk.com/forever#main-content) - [Video tutorials](https://help.amayauk.com/forever#video-tutorials) - [Laser Dark (No Cut)](https://help.amayauk.com/forever#laser-dark-no-cut) - [Flex Soft (No Cut)](https://help.amayauk.com/forever#flex-soft-no-cut) - [Laser Light (No Cut)](https://help.amayauk.com/forever#laser-light-no-cut) - [Laser Transparent](https://help.amayauk.com/forever#laser-transparent) - [Classic & Universal](https://help.amayauk.com/forever#classic-universal) - [Laser Dark Cuttable](https://help.amayauk.com/forever#laser-dark-cuttable) - [Multi Trans](https://help.amayauk.com/forever#multi-trans) - [Waterslide](https://help.amayauk.com/forever#waterslide) - [Hot Stamping Foils](https://help.amayauk.com/forever#hot-stamping-foils) - [Subli-Light (No Cut)](https://help.amayauk.com/forever#subli-light-no-cut) - [Laser Tattoo Paper](https://help.amayauk.com/forever#laser-tattoo-paper) - [Subli-Flex (No Cut)](https://help.amayauk.com/forever#subli-flex-no-cut) - [Subli-Dark (No Cut)](https://help.amayauk.com/forever#subli-dark-no-cut) - [Five Star Universal](https://help.amayauk.com/forever#five-star-universal) - [FAQs](https://help.amayauk.com/forever#faqs) - [TransferRIP](https://help.amayauk.com/forever#transferrip) - [SEF](https://help.amayauk.com/sef#main-content) - [FAQ's](https://help.amayauk.com/sef#faqs) - [Troubleshooting](https://help.amayauk.com/sef#troubleshooting) - [Video tutorials](https://help.amayauk.com/sef#video-tutorials) - [PolyPrint](https://help.amayauk.com/polyprint#main-content) - [TexJet echo2](https://help.amayauk.com/polyprint#texjet-echo2) - [TexJet shortee2](https://help.amayauk.com/polyprint#texjet-shortee2) - [TexJet Plus](https://help.amayauk.com/polyprint#texjet-plus) - [TexJet shortee](https://help.amayauk.com/polyprint#texjet-shortee) - [TexJet echo](https://help.amayauk.com/polyprint#texjet-echo) - [RIP software](https://help.amayauk.com/polyprint#rip-software) - [DTF Xpress](https://help.amayauk.com/polyprint#dtf-xpress) - [PreTreater Pro](https://help.amayauk.com/polyprint#pretreater-pro) - [Troubleshooting](https://help.amayauk.com/polyprint#troubleshooting) - [Stahls](https://help.amayauk.com/stahls) - [DTF](https://help.amayauk.com/dtf) [![Chill listening crop-3](https://help.amayauk.com/hs-fs/hubfs/Amaya%20Logo%20(Black).png?width=103&height=24&name=Amaya%20Logo%20(Black).png "Chill listening crop-3")](http://amayauk.com) Copyright © 2026, Amaya Sales UK Limited