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EMT16X How to reflash the new main PCB manually

This article will explain how to manually reflash the main PCB with a USB

If your Melco machine is recognized by the software, try a Standard Firmware Reflash.

On your PC

  • Make note of the software version under Help > About Melco OS

  • Turn the machine off.

  • You will need a USB Flash Drive (32GB capacity, or less.) The USB Flash Drive must be empty.

  • Formatting the USB Flash Drive with a FAT32 format is required. USB Flash Drives with a capacity above 32GB cannot be formatted to the required FAT32 format. exFAT format is not supported.

  • Copy the three .bin files from the Operating Software folder on your computer onto the USB Flash Drive. They can be found in C:\Program Files (x86)\Melco\Melco OS v11\RSA. You might not have Melco OS v11 folder if you are using a different software. If that is the case, go into the appropriate software folder.

  • Safe Eject the USB Flash Drive in Windows and remove it from the computer's USB port.

On your machine

  • Remove the covers for the Main-PCB
  • Remove the 4 screws that hold the main PCB cover in place.

  • Remove the Main-PCB cover.
  • Once the main PCB cover is removed, loosen but do not remove the 2 PCB securing tray screws in the front and fully remove the securing plate screw in the rear.

  • Gently slide the Main-PCB mounting tray forward to gain full access to the main PCB.

  • Plug the USB Flash Drive into the Main-PCB. It does not matter which USB port the Flash Drive is plugged into.

  • Locate the Update Button.

  • Turn the machine on while holding the Update Button down. Wait 10 seconds before letting go of the Update Button.

  • Wait 3 minutes.

  • Turn the machine off.

  • Unplug USB Flash Drive.

  • Open the Operating Software on the computer.

  • Turn the Melco Machine on.

  • Wait 5 minutes (occasionally longer).

Machine has a light on the keypad, but is not recognized by the software

Machine does not have a light on the keypad

  • Follow the steps below (using a different USB Flash Drive...also formatted to FAT32.)

  • Bypass any Ethernet Hub and connect the machine directly to the computer.

  • Turn the machine off.

  • Using a different USB Flash Drive, format it to FAT32, copy the .bin files to it and plug it into the Main-PCB using a different USB port

  • Unplug the Ethernet from the back of the machine.

  • Turn the machine on while holding the Update Button down. Wait 20 seconds before letting go of the Update Button.

  • Wait 5 minutes.

  • Turn the machine off.

  • Unplug USB Flash Drive.

  • Turn the machine on.

  • Wait 5 Minutes (occasionally longer)

If the situation remains unresolved, you will need additional technical assistance please raise a ticket or call us on 02392 590 281 option 1

 

Click the download button below to download the guide as a PDF:

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