--- title: Pretreater Pro Unboxing & Installation description: A detailed process of how to properly unbox and accurately install the Pretreater Pro pretreatment machine. Unboxing Pretreater Pro --- [Skip to content](https://help.amayauk.com/pretreater-pro-unboxing-installation#main-content) [Submit a ticket](https://help.amayauk.com/kb-tickets/new?hsLang=en) [![Amaya New Logo White](https://help.amayauk.com/hs-fs/hubfs/Amaya%20New%20Logo%20White.png?width=270&height=120&name=Amaya%20New%20Logo%20White.png)](https://www.amayauk.com/) Open main navigation Close main navigation - [Submit a ticket](https://help.amayauk.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.amayauk.com/?hsLang=en) 2. [PolyPrint](https://help.amayauk.com/polyprint?hsLang=en) 3. [PreTreater Pro](https://help.amayauk.com/polyprint?hsLang=en#pretreater-pro) # Pretreater Pro Unboxing & Installation A detailed process of how to properly unbox and accurately install the Pretreater Pro pretreatment machine. ### Unboxing Pretreater Pro --- - Step 1: First, remove the top cover from the carton box and right after, the styrofoam sheets, as well as the side carton cover to reveal the machine. ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation.jpg) **Notes:** - The machine weighs **100 kg** approximately, hence it requires 4 people to lift it. Always carry it from the bottom. Never lift it utilizing the drawer handle, nor the **Nozzle Access Cover.** - The height of the machine on the front side must be **660 mm (26 in.)** and on the backside **643 mm (25.3 in.)**. If not, adjust the feet accordingly. - Step 3: Remove the blue security tapes from all the PreTreater Pro covers and open the **Nozzle Access Cover.** - Step 4: Open the drawer and check that the table is properly placed on it. **Note**: Avoid places subject to rapid changes in temperature and humidity. Also, keep the machine away from direct sunlight and heat sources. Ideal operating conditions are **22°C-26°C** temperature and **55% humidity.** #### Liquid Installation --- - Step 1: Open the **Tank Access Cover** to gain access to the **Tank Storage Compartment.** - Step 2: Take out the box & the device you will find inside and check you have everything you need: -Five (5) Nozzles -Four (4) Empty Tanks -Four (4) Gaskets -Four (4) Blue Nozzle Holders -One (1) Ultrasonic Device -One (1) Power Cable -One (1) Quick Installation Guide -One (1) Quick User Guide -One (1) Polyprint USB Key -One (1) Registration Page ![Texjet Pretreater Pro Unboxing and Installation Parts](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation2.jpg) - Step 3: There are 4 empty tanks in the slots **L1, L2, CL**, and **MT**. You can fill the empty tanks or directly use a new pretreatment tank in its place. - Step 4: Fill/Replace Tank **L1** or/and **L2** with the pretreatment liquid you are going to use. In case of using 2 pretreatment liquids, fill/replace both Tanks **L1** and **L2** with the according pretreatment liquid. ![Texjet Pretreater Pro Unboxing and Installation Diagram](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation3.jpg) - Step 5: Fill the Tank **CL** with distilled water. **Note**: Shake the new tanks/bottles with the pretreatment well, before using them inside the machine. #### Tank Filling Procedure --- - Step 1: Take the tank out of the slot and open its cap. Then, take the tubes out. - Step 2: Shake the pretreatment bottles well, before filling the tanks. - Step 3: Fill the tank with the pretreatment liquid. Ensure that it’s with the same pretreatment liquid type. ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation4.jpg) - Step 4: Put the tubes inside the tank and close the cap. Ensure they are in place and properly sealed. - Step 5: Put the tank back into the slot and close the **Tank Access Cover.** #### Tank Replacement --- - Step 1: Take the tank out of the slot and open its cap. Then, take the tubes out. - Step 2: Shake the pretreatment bottles well, before replacing the tanks. - Step 3: Put the tubes inside the new tank and close the cap. Ensure they are in place and properly sealed. ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation5.jpg) Step 4: Put the tank back into the slot and close the **Tank Access Cover**. **Note:** Before closing the **Tank Access Cover**, ensure that all the tubes are inside the tanks and that the caps are in place and properly sealed. **Tip:** You can use the **Tank Access Cover** as extra workspace. #### Power ON for the first time --- - Step 1: Plug in the power cord. Make certain that the source voltage is the same as the rated voltage, listed on the serial number/rating plate. **Power On** the machine from the **Main** switch, that is placed at the backside of PreTreater Pro. - Step 2: Assemble the nozzles by following the steps below: -Open the **Nozzle Access Cover.** -Insert the nozzle inside the blue nozzle holder. -Position the black gasket inside the blue nozzle holder and push it, in place, to tighten. ![Texjet Pretreater Pro Unboxing and Installation Diagram](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation6.jpg) Step 3: Place inside the **Nozzle Carriage Chamber** the nozzle assemblies. Attach the nozzle assembly to the carriage and turn it **90 degrees** counterclockwise to lock it in position. ![Texjet Pretreater Pro Unboxing and Installation Diagram](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation7.jpg) #### Initial Liquid Charge --- - Step 1: To initiate the machine, tap the screen. - Step 2: Click [here](https://polyprintdtg.com/product-registration/) or scan the QR code register the product for full access to Polyprint’s Knowledge Base. ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation8.jpg) **Note:** You can also access the registration page by scanning the **QR** code on the registration page. - Step 3: Check that the **CL, L1** and/or **L2** Tanks are full and that all four (4) nozzles are properly placed into position.   -Press **Confirm** to continue with the liquid charge. -In case you installed pretreatment liquid in **L1** or **L2** Tank, select the one you filled. -In case you installed pretreatment liquid in both **L1, L2** Tanks, select the one you wish to use first. - Step 4: Press **Confirm**. After a couple of seconds, the initial liquid charge will finish. ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation9.jpg) Step 5: The machine is now filled with liquid and ready for operation. **Caution: If there is no liquid flowing, then check that all the tubes are inside the tanks and that the caps are in place and properly sealed.** **Note:** If you get any error messages, for further information, check the topic: **Troubleshooting \> General Problems** in the **Operational Manual** that you will find in the **USB Polyprint key**.   #### Nozzle Check --- You should perform a nozzle check to see if all four nozzles are firing correctly. - Step 1: To perform the nozzle check, start from the **Home** screen. - Step 2: Press the **Nozzle** button. **Tip:** You can, also, open the **Nozzle Access Cover** to have a better view. Step 3: Enable all the nozzles, one-by-one, (or only the nozzles you want to check). ![Texjet Pretreater Pro Unboxing and Installation](https://www.amayauk.com/wp-content/uploads/2021/07/Texjet-Pretreater-Pro-Unboxing-and-Installation10.jpg) - Step 4: Press the **Spray** button. 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