My software is unresponsive on boot up. What can I do?

a. If your software crashes when turning on the machine you may have a locked design file navigate to C:\Program Files x86\Melco\ MelcoOS-AmayaOS\Jobs and delete the contents of the folder. Reboot the software and the machine.

b. The software may need re-installing, please download the correct version of software from our downloads section and follow the instructions.