- Help Centre
- PolyPrint
- Troubleshooting
I get the error Service call 122?
A wrong table movement has been detected during start-up.
This error occurs if the user doesn’t press the Shift+F1 when the “Load paper” message appears and instead he presses the “Home” button.
It can also appear after the “Load paper correctly” message. In this case, the table will move suddenly to the back side of the printer where it will reach the terminal switch.
If the 1226 error appears during the start-up, it could be caused from a pending print job. Remove the USB cable from the printers socket and restart the printer. Clear all pending print jobs from the computer. If the error still persists it could be caused by an over tight movement belt of the tray or tray movement problem. Please contact Amaya.